Close
Top PickBest For: Inside sales teams and startups with high call volumes
Close stands out as the best HubSpot app for sales teams that rely heavily on phone calls and real-time communication. Built specifically for inside sales teams, Close integrates calling, email, and SMS directly into your workflow, eliminating the need to switch between tools. The built-in AI for follow-up automation means your team can focus on high-value conversations rather than administrative tasks. For teams running fast-paced sales operations, Close reduces friction in daily activities.
Key Features
- Built-in VoIP calling with unlimited minutes
- Email and SMS integrated into CRM
- AI-powered follow-up automation
- Call recording and transcription
- Real-time activity capture and logging
Pros
- +No need to switch between apps for calls, emails, and texts—everything happens within Close
- +AI automatically logs activities and suggests next steps, saving 5-10 hours per rep per week
- +Call recording includes transcription, making it easy to review conversations and train new reps
- +Straightforward pricing with no per-minute charges on calls, unlike some competitors
Cons
- -Pricing is higher than basic CRM solutions if you have large teams
- -The interface can feel crowded for teams that only need basic CRM functionality
- -Limited third-party integrations compared to HubSpot's app marketplace
Verdict
Close is the best choice if your team makes 20+ calls per day per rep and needs to minimize context-switching. The built-in communication tools and AI automation directly translate to faster deal cycles. For startups doing high-volume outbound sales, the $49/user cost pays for itself quickly through improved productivity.